Lucky Korea Driver (hereinafter referred to as the "Company") values your personal information and complies with the Personal Information Protection Act and other relevant laws. This policy explains how we handle personal information collected when you make vehicle reservations and use related services provided by the Company.

1. Personal information items collected

The Company may collect the following personal information:

• When making a reservation: Name, contact information (mobile phone number), email address, pick-up location and time, destination

• When making a payment: Payment method information (card company name, authorization number, etc.)

• When using the service: access IP, browser information, usage history

2. Personal information collection method

• Website reservation form

• Contact us by phone or email

• Automatic collection through cookies and log analysis tools

3. Purpose of use of personal information

• Providing vehicle reservation and operation services

• Customer Inquiry and Complaint Handling

• Improve service and provide personalized guidance

• Fulfillment of legal obligations and response to disputes

4. Personal information retention and use period

• Purpose of reservation and service provision: 1 year after completion of service

• Retention in accordance with law: Up to 5 years in accordance with the Act on Consumer Protection in E-commerce, etc.

5. Provision of personal information to third parties

In principle, the company does not provide customers' personal information to external parties. However, exceptions may be made in the following cases:

• If you have given your prior consent

• When provision is required by law

6. Entrustment of personal information processing

The Company may entrust the processing of personal information to the following companies for service operation:

• Wix.com: Website hosting and booking system operation

• Payment processor: Payment processing and authorization

7. Customer Rights and How to Exercise Them

You may request access to, correction of, deletion of, or suspension of processing of your personal information at any time. Requests can be made via email or through the customer service center.

8. Technical/administrative measures to protect personal information

• Apply SSL encryption communication

• Minimize access rights and perform regular checks

• Personal information handler training and security pledge

9. Personal Information Protection Manager

• Contact: mario114@naver.com

• Phone number: +821028835575